*Please read disclaimer at the bottom of this page prior to using any of the following techniques

Important guidelines to follow:

  • When dealing with a spill or stain on your carpet, the number one rule is time is of the essence. The quicker you are able to react the better the chances of not permanently staining your carpet. The longer a stain has to chemically react with your carpet the harder the stain is to remove.
  • The second and equally as important rule is NEVER NEVER NEVER scrub or rub a stain. This only pushes the stain deeper into the carpet making it even harder to remove. If it is a liquid spill and is still pooled on the surface of the carpet use a spoon to ladle as much of the liquid up as possible to avoid it from ever being absorbed. ALWAYS blot the liquid that has been absorbed by the carpets working from the edges toward the middle allowing it to be absorbed by the towel or cloth (you should always use white to avoid color bleeding into your carpet) Other spills have special requirements depending on its consistency, i.e. wax, ink, blood see suggestions for specific stains below more information.
  • If the stain was not cleaned immediately, because you were unaware of it may be necessary to dilute it with a small amount of cold water, be careful not to over wet the carpet, this could damage your carpet (see do not over wet below for details).
  • Once you have blotted up as much as possible, if the stain is still visible use a very small amount of mild cleaning solution (Never Use Bleach) and cold water and brush the carpet very lightly with a clothes brush and dab until dry.
  • Always do a test spot in a very small area of your carpet that is not normally visible before using any chemical that you have no previously used on your carpet. When using unfamiliar chemicals it is better to be safe than sorry.
  • Do not use too much cleaning solution, over use of chemicals will actually cause a residue on your carpet that will attract dirt and make your carpet look dull.
    A mild vinegar solution may be preferable to other cleaning solutions when mixing use one part vinegar 2 parts water, be careful as always not to over wet your carpet.
  • Do not over wet the stain, excess moisture can cause discoloration, carpet shrinkage, adhesion problems and mold.
    It may be necessary to dry the area with a fan.
  • Once the carpet is dry you can then use the clothes brush to restore the pile of your carpet (in other words fluff it back up so it matches the rest of your carpet) by lightly brushing in the direction of the pile.
  • If you are unable to remove the stain using this technique the sooner you have the carpet Professionally Cleaned the better your chances of not being stuck with a permanent stain.

Suggestions for Specific Carpet and Upholstery Stains:

A mild vinegar solution may be preferable to other cleaning solutions when mixing use one part vinegar 2 parts water, be careful as always not to over wet your carpet.


Blood: Absorb as much of the stain as possible with a white cloth, using the blotting technique described above. Using small amounts of tepid water (two parts cold, one part boiling) to dilute and blot the remaining stain (if blood is fresh use only cold water to dilute) Blot with cloth until dry. If stain remains you may consider using a mild detergent using the techniques described above. Professional Carpet Cleaning may be necessary, if so the sooner you are able to schedule the more likely the stain will be able to be completely removed.


Urine/Excrement: For Urine stains absorb as much of the stain as possible with a white cloth, using the blotting technique described above. For solids carefully scrape away as much as possible using a spoon or ladle working from the edges toward the center of the stain. Using small amounts of water dilute the remaining stain and carefully blot until dry. If stain remains you may consider using a mild detergent using the techniques described above. Professional Carpet Cleaning may be necessary, if so the sooner you are able to schedule the more likely the stain will be able to be completely removed. A deodorizer is recommended when dealing with these types of stains.


Vomit: Carefully scrape away as much as possible using a spoon or ladle working from the edges toward the center of the stain. Using small amounts of water dilute the remaining stain and carefully blot until dry. If stain remains you may consider using a mild detergent using the techniques described above. Professional Carpet Cleaning may be necessary, if so the sooner you are able to schedule the more likely the stain will be able to be completely removed. A deodorizer is recommended when dealing with these types of stains.


Soot: Carefully vacuum repeatedly, and industrial strength vacuum is recommended.. Do Not Wet. Once you have removed as much of the soot as possible with your vacuum schedule a Professional Carpet Cleaning to remove any particles that are in the padding of your carpet to avoid resurfacing.


*Disclaimer: All techniques are suggestions that work well on common household carpet, results may vary depending on the type and age of your carpeting. We advise testing all detergents and cleaning solutions in an inconspicuous place prior to treating carpet to ensure there is no discoloration or damage done to your carpeting by the product. For cleaning instructions on your specific type of carpet we recommend contacting the manufacturer. Using the procedures recommended is at your discretion and Clean Master cannot be held responsible for any damages that may occur.